Privacy Policy

This Privacy Policy explains how Vera Molina (“we”) collects, uses, shares, and protects your personal information when you browse our website vera-molina.com (the “Site”) or interact with any of our services (the “Services”).

By using the Site or the Services, you accept the practices described in this Policy. We recommend reading it carefully.

Updates to this Policy

We may review this Privacy Policy to reflect changes in our practices or in applicable regulations. When we do, we will update the date indicated above. We suggest you review this page periodically.

What information do we collect

The information we collect depends on how you interact with us and includes, among others:

• Contact data: name, email, phone, shipping and billing address.
• Order details: products purchased, payment confirmation, delivery status, and related data.
• Account: username and password (if you create an account).
• Customer service: information you provide when contacting us.
• Device and usage data: IP, browser type, device identifiers, and your interaction with the Site (via cookies or other technologies).

How we use your information

• To fulfill orders: process payments, ship products, manage returns/exchanges, and communicate shipping updates.
• To operate and improve: personalize your experience, enhance functionalities, and resolve issues.
• Marketing: send you offers, newsletters, and promotional content (you can unsubscribe at any time).
• Security and compliance: prevent fraud, maintain account security, and fulfill legal obligations.

Use of cookies

We use cookies and similar technologies to remember your preferences, provide relevant content, and understand how the Site is used. To learn about the cookies from our e-commerce platform provider, visit the Shopify Cookie Policy.

You can control cookies from your browser settings; disabling them may affect the functioning of the Site.

Who we share your information with

We may share data in the following situations:

• With service providers (for example, Shopify, payment processors, messaging services).
• With marketing and analytics partners to personalize ads and improve performance.
• When required by law, or to protect legal rights or the safety of users.
• With your consent, for example, by linking your account with social platforms.

Children's privacy

Our Services are not directed to children under 16 years old, and we do not knowingly collect their data. If you believe a minor has provided us with information, contact us to have it removed.

Your rights

Depending on your location, you may exercise certain rights regarding your personal data in accordance with applicable data protection legislation.

Such rights may include access, rectification, deletion or removal of your personal data, limitation or objection to its processing, withdrawal of consent where applicable, limitation of the use or disclosure of data, as well as the request for portability of the data.

The scope and availability of these rights may vary depending on the country or region in which you are located.

To exercise your rights, write to us at Support@vera-molina.com. We may request information to verify your identity before processing the request.

Data retention

We retain personal information only as long as necessary for the purposes described in this Policy, including order fulfillment, customer service, legal obligations, and dispute resolution.

Security

We take reasonable measures to protect your information; however, no online transmission or storage is 100% secure. If you suspect unauthorized access, contact us immediately.

Third-party links

The Site may contain links to third-party sites. We are not responsible for their privacy practices; review their policies independently.

International visitors

We may process and store data in jurisdictions with different protection laws. By using the Services, you consent to such transfers in accordance with applicable regulations.

Contact

If you have questions about this Policy or our data practices, contact us:

Store name: Vera Molina
Website: vera-molina.com
Address: 1025 N Madison St, Wilmington, DE 19801, USA
Email: Support@vera-molina.com
Phone: +1 (734) 672-3588
Business hours: Monday to Saturday, 9:00–17:00 (UTC-6).
We respond to most emails within 1–2 business days.